--- title: "Obtain a letter verifying enrolment or credential" canonical: "https://helpcentre.macewan.ca/space/OURKB/1233256493/Obtain%20a%20letter%20verifying%20enrolment%20or%20credential" format: markdown --- **AUDIENCE:  ****STUDENTS**** ** These general letters are available for students to access via myStudentSystem. Visit our [website ](https://www.macewan.ca/apply-enrol/enrolment-grades-records/student-records/verification-documents/)for step-by-step instructions. > 📝 Make sure the internet browser you are using has the [pop-up blocker disabled](https://helpcentre.macewan.ca/space/TSSTU/1659208542/Disable+browser+pop-up+blockers). Follow the browser’s instructions for turning off pop-up blockers. If you just applied to graduate, you need to wait for your program to send the Office of the University Registrar an update on your graduation status. **The verification letter will not generate until your eligibility to graduate has been confirmed**. You can contact an advisor in your faculty or school if you want to check on your grad status. ## Related articles [https://macewan.atlassian.net/wiki/spaces/OURKB/pages/1226997764](https://macewan.atlassian.net/wiki/spaces/OURKB/pages/1226997764) [https://macewan.atlassian.net/wiki/pages/resumedraft.action?draftId=1233256493](https://macewan.atlassian.net/wiki/pages/resumedraft.action?draftId=1233256493) > Macro (details) > > ## Related Keywords > > > > > > | Related Issues | | > | --- | --- |